Privacy Statement, Terms & Conditions The terms and conditions under which the content including the information, products and/or services, as depicted, described and available on this website, is as set out here. Acceptance of Terms and Conditions Any user's access and use of this website is expressly conditioned on the acceptance of the terms and conditions as set out in this document. It is the user's sole responsibility to familiarize him/herself with the contents of this document. To ensure that the most recent copy of this document is obtained, the last date the documentation was revised is published at the bottom of each page on the website. We may change the terms and conditions from time to time without prior notice. We reserve the right to change, suspend or cancel any of the services offered, temporarily or permanently, with or without notice. We will not be liable to the end-user or any other party in such an event. Questions Any questions regarding the Terms and Conditions as set out here can be directed to Senco Internet Provider (Pty) Ltd at support ACCESS, USAGE and INTELLECTUAL PROPERTY Site Content The designs, graphic imagery, photographs and text of this site are collectively referred to as content. This content is the property and intellectual property of SENCO Internet Provider Registration number 2005 / 009723 / 07 and may not be altered or copied without obtaining authorization prior to such an event. The content may be used under the terms agreed to in this document. Complaints or consent may be acquired by contacting us. The site is intended to be a) informative as to the products and/or services rendered by SENCO Internet Provider and be) to offer services on the conditions stipulated for each item. In the event of any uncertainty as to the precise intention or offering on the website, questions can be directed to us at. Alternative contact information is provided throughout the website. Site Links Incoming links: Incoming links (links from other sites) are welcome as surface links, although SENCO Internet Provider prefer to be contacted to obtain written permission. Outgoing links: Outgoing links (links to other sites) are used at the user's own risk, although Lunar Architects try to provide only the highest quality links, we cannot be held responsible for, and cannot guarantee, the content, including the accuracy or possible offensiveness, on any other site. Prices All prices, textual descriptions, graphical imagery and photographs on the website are subject to change at any point in time without prior notice. SENCO Internet Provider cannot be held responsible for any inaccuracies of prices, textual descriptions, graphical imagery or photographs. Exchanges Exchanges will be allowed under the condition that, the product to be exchanged should be in the same condition as a new product or at least such that it can be resold. If the value of the product to be exchanged is less, the user will bear the loss. If the value of the product to be exchanged is more, the user is liable for the difference. Defective Items Different items carry different guarantees. Items becoming defective within the guarantee period for the specific item will be replaced on the receipt of the defective item with the complete and original packaging. Payment The user agrees to pay the required charges for the items. Payment by means of cash, cheques (on prior arrangement), credit cards and electronic transfers are acceptable. Users agree to SENCO Internet Provider taking the commercially available and necessary actions to verify information and validate all transactions. Users understand that in a situation where payment is not received within the required time span for transactions, the transactions will be voided. In the case of a dispute, the payment is returned unpaid after the receipt of items; the user agrees to pay the full outstanding amount plus any additional fees incurred. Outstanding payments will accumulate interest at the rate of twelve percent (12%) per month until full payment is received. Support We provide technical support but the support is limited to the approved services and equipment as depicted on the website. Technical support is rendered from our premises and also available telepathically and via e-mail. Support for other applications, equipment and services is not provided or implied. Limitation of Liability SENCO Internet Provider cannot be held responsible for any damage, loss or liability of what ever nature arising from the access or use of the content on this website. In addition, although care is taken to provide accurate content, we do not guarantee this website to be without any flaws. PRIVACY POLICY Privacy Any information gathered from the users of the website is done so with the explicit aim to obtain statistical information in order to provide an improved website. E-mail addresses supplied by users are only used for communication with users. In the event of users supplying an e-mail address to receive our electronic newsletter the e-mail addresses are not made available to third parties. We use the e-mail addresses exclusively to distribute information to users. All information obtained is managed securely. SPAM SENCO Internet Provider do not engage in the distribution of any form of unsolicited e-mail. Electronic newsletters as sent out from time to time to the list of subscribers. If, at any point, a user wishes to no longer receive such letters, a corresponding e-mail can be sent to the address provided for this purpose in the newsletter. Cookies cookie's are programming code containing information that is stored by users’ computer's browsers on their hard drives. SENCO Internet Provider cookies do not contain any personal identifying information, but allow the enhancement and personalization of the website according to users’ preferences. Most web browsers automatically accept cookies, but the settings of the browser can usually be changed to prevent that. Cookies are not required to access the content of the website. Security Although SENCO Internet Provider takes all the necessary precautions required in order to ensure our user's privacy, through the use of Secure Socket Layers (SSL' s) to encrypt information, we cannot be held responsible for any irregularities. The user is required to secure all confidential access information (user names and / or passwords) and will be held responsible for all usage related to the access information, regardless of authorization. The user is responsible to inform us of any unauthorized usage relating to the confidential access information. Virus Protection All the files made available for download on the website have been scanned but are downloaded at the users on discretion and risk. COMMUNICATION AND CONTACT INFORMATION Communication Communication constitutes electronic information provided on the website and via e-mail. Assistance Assistance with regard to any part of the Terms and Conditions as set out here can be directed to SENCO Internet Provider at support Assistance with regard to the contents and items depicted on the website can be directed to SENCO Internet Provider at support Comments and Suggestions It is our wish to provide the best possible service to our visitors, if there are any shortcomings or improvements you would like to comment upon or suggest, do not hesitate to contact us at support Contact Information Street Address: 35 Stoffberg Road, Warm baths, 0480 Postal Address: P O Box 1177, Warm baths, 0480 Tell: 014 736 3856 014 736 3856 / 5028 Fax: 014 736 3856 014 736 3856 E-Mail: support@senco.co.za DISCLOSURES REQUIRED (South African Electronic Communications and Transactions Act, Section 43) 1. The website is owned by SENCO Internet Provider ,registered in South Africa as a private company with Registration Number 2006 / 195842 / 23 and VAT Number 4430234296 2. The physical legal address of the website owner is 35 Stoffberg Road, Warm baths, 0480. 3. Memberships to regulatory and/or accreditation bodies: 4. Code of conduct to which the website, www.senco.co.za , subscribes: www.ispa.org.za/code 5. The legal persons of SENCO Internet Provider are: Willem Daniel Johannes Van Rooyen Marius de Beer 6. SENCO Internet Provider specialists in the provision of Broadband Internet Connections in the 2.4 and 5.8 GHz frequency range